Your client data stays on UK infrastructure you control. Susan works for your firm. That's the product.
AI runs on your office hardware via Ollama — 100% offline, zero cloud, no API costs ever. One Docker command to install. VantagePoint handles the setup remotely.
Annual or monthly billing available. Need a custom contract or purchase order? Get in touch.
Both options keep your data on UK infrastructure you control. The difference is whether you own the hardware outright or pay monthly for a managed instance.
From ~£400/month. No upfront hardware purchase. Ideal for firms under 15 users, or any firm that wants to run Susan before committing to owned hardware.
VPS specs and costs →One-off hardware cost. From year two, your only cost is £35/user/month. Best long-term value for firms of 10+ users with stable headcount.
Hardware specs →Susan's AI runs on the GPU — not the CPU. The GPU's VRAM determines which models you can run and how fast they respond. Specs below are sized generously, so your team never waits.
| Firm size | GPU (primary — determines AI speed) | Supporting spec | Approx system cost |
|---|---|---|---|
| Up to 15 users | NVIDIA RTX 4090 24 GB 24 GB VRAM — runs full 14b model at under 2 s, handles concurrent requests with ease |
128 GB RAM · 16-core CPU · 2 TB NVMe SSD | £6,000–£10,000 |
| 16–30 users | NVIDIA RTX 6000 Ada 48 GB 48 GB VRAM — professional grade, runs 32b models fully on GPU, virtually instant response |
128 GB RAM · 16-core CPU · 4 TB NVMe SSD | £12,000–£18,000 |
| 31–50 users | Dual NVIDIA RTX 4090 48 GB 48 GB combined VRAM — two GPUs, parallel inference, eliminates queue wait under heavy load |
256 GB RAM · 32-core CPU · 4 TB NVMe SSD | £15,000–£22,000 |
| 50+ users | Contact us for a scoped deployment — options include dedicated AI server appliances and enterprise GPU installations. Book a call → | ||
Hardware costs shown are indicative only and may vary with market conditions. Please verify current pricing with your chosen vendor before purchasing. If you'd like VantagePoint to source or supply hardware on your behalf, contact us for our latest prices — we can often secure better rates through our supply partners.
Susan also runs on dedicated GPU cloud instances — provided they are hosted in a UK data centre. This satisfies UK GDPR data residency requirements and keeps your client data under UK jurisdiction. Monthly server costs replace the one-off hardware purchase.
| GPU tier | VRAM | Suitable for | Approx. UK VPS cost |
|---|---|---|---|
| NVIDIA T4 | 16 GB | Up to 15 users | ~£400–600/mo |
| NVIDIA A10G / RTX 4000 Ada | 20–24 GB | 15–30 users | ~£700–1,100/mo |
| NVIDIA A100 / RTX 6000 Ada | 48–80 GB | 30+ users | ~£1,500–2,500/mo |
VPS costs are indicative and vary by provider. GPU cloud instances must be UK-region to satisfy UK GDPR data residency. VantagePoint can advise on UK-region providers and current pricing. Contact us before committing to a cloud instance.
Unlike SaaS, the hardware is a one-off. After year one, your costs drop significantly —
you already own the server.
| Firm size | Hardware (one-off) | Year 1 software | Year 1 total | Year 2+ |
|---|---|---|---|---|
| 10 users | ~£7,000 | £350/mo | ~£11,200 | £4,200/yr |
| 20 users | ~£14,000 | £700/mo | ~£22,400 | £8,400/yr |
| 30 users | ~£18,000 | £1,050/mo | ~£30,600 | £12,600/yr |
Hardware is a one-off purchase — yours permanently. From year two, your only cost is the flat £35/user/month subscription.
Susan is not a cheaper version of something else. It is a fundamentally different choice.
With cloud-based practice software, your client files, matter data, and AI interactions pass through servers you do not own or control. With Susan, everything stays on UK infrastructure you control — office hardware you own outright, or a dedicated UK-hosted instance. The AI never calls a third-party service. From year two, your only recurring cost is £35/user/month — flat, forever. The server is yours permanently.
Adjust the sliders to see exactly how Susan pays for itself at your firm.
Based on time saved across engagement letters, AML checks, attendance notes, email drafting, and invoice preparation. Results will vary.
Most AI tools for law firms send your client data to someone else's cloud. Susan never does. Here's what that means in practice.
| Capability | Susan | Clio / Osprey | Manual + ChatGPT |
|---|---|---|---|
| AI runs on your own hardware | ✓ | ✗ | ✗ |
| Client data stays on UK infrastructure you control | ✓ | ✗ | ✗ |
| No ongoing AI API costs | ✓ | ✗ | ✗ |
| No per-query fees | ✓ | ✗ | ✗ |
| Built-in matter management | ✓ | ✓ | ✗ |
| Automated AML & onboarding | ✓ | Add-on | ✗ |
| Voice dictation to document | ✓ | ✗ | ✗ |
| UK-specific legal templates | ✓ | Limited | ✗ |
| No cloud AI dependency — AI never calls external services | ✓ | ✗ | ✗ |
| Flat monthly fee — no surprises | ✓ | ✓ | Varies |
30-minute demo call. We'll show you Susan in action, walk through the right hardware for your team size, and answer any questions about data sovereignty and compliance.