Connects to what your firm
already uses.
Susan talks to email, calendar, phone, storage, and AI providers via open standards. No bespoke vendor APIs. No mandatory ecosystem.
Microsoft 365 / Outlook
Connect via standard IMAP for inbox sync, SMTP for outgoing. Works with every Outlook account — personal or business.
Gmail / Google Workspace
IMAP + SMTP with app password. All Gmail accounts and Google Workspace tenants supported.
Fastmail, Proton, others
Any IMAP/SMTP-compatible provider. Settings exposed in Account > IMAP and Settings > Communications.
iCal / ICS feed
Susan exposes per-user ICS feeds you can subscribe to from Outlook, Apple Calendar, Google Calendar, or any standards-compliant client.
RFC 5545 RRULE
Recurring events use the standard iCalendar recurrence rule format. Susan-created events sync correctly to every major calendar app.
Twilio Voice
Configure with Account SID, Auth Token, and a Twilio number. Susan answers incoming calls with an AI-voiced greeting, transcribes voicemail, summarises intent, and creates a follow-up task on the matter.
Microsoft OneDrive
OAuth-based encrypted backup destination. Daily/weekly/monthly schedule with configurable retention.
Google Drive
OAuth-based encrypted backup destination. Backups are AES-256-GCM encrypted before leaving your machine.
S3-compatible storage
Any S3-compatible endpoint (AWS S3, Backblaze B2, Wasabi, MinIO). Bring your own bucket and credentials.
Local filesystem
Default backup destination — backups land in a Docker volume on your own machine. Browseable from the Settings > Backup page.
Ollama (on-server)
Llama 3.2 3B by default. Runs locally — no internet required. Switchable to any model in the Ollama library (Llama, Mistral, Qwen, Phi, Gemma).
Anthropic Claude
Bring-your-own API key. PII redaction applied before requests are sent. Useful for the most demanding drafting tasks.
OpenAI GPT-4o
Bring-your-own API key. Same redaction pipeline. Switch between providers in settings without restarting.
Groq (Llama 3.3 70B)
Fast hosted inference of Llama 3.3 70B. Bring-your-own API key. Lower cost than Claude/GPT-4o for high-volume drafting.
Whisper ASR
OpenAI Whisper running locally for dictation transcription. No audio leaves your firm.
PDF / DOCX / XLSX
Generate and read PDFs, Word documents, Excel spreadsheets. Standard format support — no proprietary formats.
n8n self-hosted
Susan ships with n8n for the AI module workflows. n8n is also exposed at localhost:5678 if you want to add custom automations.
Webhook receivers
Inbound webhooks for intake forms, e-signature callbacks, and Twilio voice events.