Your client data.
Never leaves.
Practice management and AI automation — built for UK law firms who refuse to put client data in someone else's cloud. Your server, your data, your jurisdiction.
30 minutes. No obligation. We'll show Susan with your firm's workflow.
"Draft a letter to James chasing exchange." Susan hears it. Done in seconds.
No typing. No clicking. AI Secretary built in — every account, every firm size.
Practice management and AI automation.
One platform, on your hardware.
From the moment a client calls to the day a matter closes — Susan handles the admin so your fee earners can focus on the law.
Meet Susan — always ready
Speak naturally and she acts: drafts a letter, logs a note, books a meeting. "Draft an email to James chasing exchange" — done.
Set it. Forget it.
AML checks, onboarding letters, conflict screens, file closures — triggered automatically at the right stage in every matter.
Inbox linked to every matter
Full IMAP email client built in. AI-drafted replies, automatic thread-to-matter logging. Outlook, Gmail, Microsoft 365.
Your client's view of their matter
Branded portal link, matter status, invoices, digital signatures, and secure messaging — no login needed for clients.
Everything in one place
Matters, contacts, tasks, time entries, key dates — all linked together. Every fee earner sees their workload at a glance.
Speak. Receive a document.
Dictate your notes. Susan transcribes and structures a complete legal document in your firm's house style — in under 30 seconds.
Switching is easier than you think.
We move your data for you
We move your matters, contacts and client records across for you — you don't rekey a thing.
No hard cut-over
Your current system stays live until you're happy everything is in place.
Live in days, not months
Typical switch: 1 to 3 days, including training for your team.
Coming from Clio, LEAP, Quill, Osprey, Actionstep or spreadsheets? We'll move your data across.
One screen. Every open file,
every pending task, every unbilled hour.
Running in production. At six UK firms.
Susan is running in production at six UK law firms — our founding cohort. We don't publish testimonials until a firm gives us explicit written consent, but we're happy to connect you directly with a firm already running Susan.
Request a reference introduction →Your data.
Always on UK soil.
- Managed option: UK hosting, setup, data migration and staff training — nothing to buy
- Drafts engagement letters, attendance notes, AML checks, invoices, and more — automatically
- Flat fee — no per-query, per-token, or AI usage charges
- No cloud AI dependency — AI never calls OpenAI, Azure, or any external service
See Susan working
for your firm.
Book a 30-minute demo and we'll show you exactly how Susan fits into your practice — from the first client call to the final invoice.
Practical reading for UK solicitors
SRA Compliance and AI Tools — What UK Law Firms Need to Know
The SRA's current position on AI use, what the Standards and Regulations say about client data, and how to use AI without creating regulatory risk.
Data Sovereignty for UK Law Firms — Why On-Premises Still Matters
How cloud legal software creates data sovereignty exposure, what SRA guidance says, and why on-premises remains the safest choice.
Legal Case Management Software UK — 2026 Comparison
Honest comparison of Clio, LEAP, Quill, Osprey, and Susan — features, pricing, UK data residency, and which fits your firm size.
All six founding pilot places
are taken.
Susan is now running in production at six UK firms. Want to see it working for your practice?
Book a demo →