Practice management and AI automation — built for UK law firms who refuse to put client data in someone else's cloud. Your server, your data, your jurisdiction.
"Draft a letter to James chasing exchange." Susan hears it. Done in seconds.
No typing. No clicking. AI Secretary built in — every account, every firm size.
From the moment a client calls to the day a matter closes — Susan handles the admin so your fee earners can focus on the law.
Speak naturally and she acts: drafts a letter, logs a note, books a meeting. "Draft an email to James chasing exchange" — done.
AML checks, onboarding letters, conflict screens, file closures — triggered automatically at the right stage in every matter.
Full IMAP email client built in. AI-drafted replies, automatic thread-to-matter logging. Outlook, Gmail, Microsoft 365.
Branded portal link, matter status, invoices, digital signatures, and secure messaging — no login needed for clients.
Matters, contacts, tasks, time entries, key dates — all linked together. Every fee earner sees their workload at a glance.
Dictate your notes. Susan transcribes and structures a complete legal document in your firm's house style — in under 30 seconds.
One screen. Every open file,
every pending task, every unbilled hour.
Susan is in active use at a small number of UK firms in early access. We don't publish testimonials until firms give us explicit consent — but we're happy to connect you directly with a firm already running Susan.
Request a reference introduction →Book a 30-minute demo and we'll show you exactly how Susan fits into your practice — from the first client call to the final invoice.
The SRA's current position on AI use, what the Standards and Regulations say about client data, and how to use AI without creating regulatory risk.
How cloud legal software creates data sovereignty exposure, what SRA guidance says, and why on-premises remains the safest choice.
Honest comparison of Clio, LEAP, Quill, Osprey, and Susan — features, pricing, UK data residency, and which fits your firm size.
We're looking for six UK law firms to run Susan in production for six months at half price — in exchange for honest feedback and a written reference.
See pilot programme →